Marketing · Customer Loyalty Programs
Reward the customers who keep coming back
Loyalty is in development. It will add points, tiers, rewards and referral tracking on top of KztOne's unified order history, so a customer earns the same points whether they buy in store, online or on WhatsApp.
- Included in
- Business and above
- Status
- Coming soon
- Module
- Marketing
- Trial
- Included in the 7-day trial
Points on every order
Earn rules per product or category, bonus events, and tiers that unlock better rates.
- Earn rules and tiers
- Bonus campaigns
- Points visible on the customer record
Rewards customers can use
Redeem points as discounts on invoices, orders or at the POS. Balances are shown in WhatsApp replies and the customer portal.
- Redemption on any channel
- Balance by WhatsApp
- Expiry rules
Referrals and affiliates
Unique referral codes, tracked conversions and automatic rewards for the referrer.
- Referral codes per customer
- Affiliate tracking
- Automatic reward on first order
What you get
- Repeat purchases
- Points give customers a reason to return.
- Word of mouth
- Referrals are tracked and rewarded automatically.
- One balance
- Every channel contributes to the same programme.
Questions
- When is Loyalty coming?
- After the POS. It is planned for Business plans and above; retail and restaurant workspaces will get early access.
- Can I run a simple referral scheme now?
- Yes, manually: tag referred customers with the referrer's name and use a workflow to notify you when they place an order. The loyalty module automates this.
- Will points work with WooCommerce?
- Yes. Orders imported from WooCommerce will earn points like any other order.
- Which KztOne plan includes customer loyalty programs?
- Customer Loyalty Programs is coming soon. When it ships it will be included in the Business plan and above, and every workspace on the 7-day trial will be able to try it.
Related
Point of Sale (POS)
Sell in store with barcode scanning, receipts and card or transfer payments. Every POS sale updates stock, customer history and finance. Coming soon.
Customer Segmentation
Build live customer segments from orders, lifetime value, location, tags and engagement, and use them in WhatsApp and email campaigns and automations.
CRM & Contact Management
A CRM that knows what each customer bought, paid and said, across WhatsApp, email and your website. Contacts, companies, pipelines and automation in one place.
See it with your own data
Create a workspace, import your records and try every feature free for 7 days.