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KztOne for Logistics & Delivery Businesses

Dispatch it, track it, prove it, bill it

Logistics businesses live on dispatch accuracy and proof. KztOne assigns jobs to drivers, issues waybills with verification codes, tracks delivery stages with customer updates, records proof of delivery and bills the job.

Industry
Logistics
Modules
9 highlighted
Templates
4 preinstalled
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Illustration of the KztOne Command Center: key numbers, items needing attention and the AI assistant

Dispatch and drivers

Jobs are orders with pickup, drop-off, items and a driver. Dispatchers assign from a queue; drivers update stages from their phone. Vehicles are a Fleet object with documents, service dates and fuel logs.

  • Job queue with driver assignment
  • Driver updates from the mobile web app
  • Fleet object: vehicles, documents, service reminders (Growth and above)
  • Fuel and maintenance expenses per vehicle

Waybills and proof

Each job generates a waybill with a unique verification code and QR. The recipient confirms with a code or signature; a photo and timestamp are stored on the job. Customers track status on WhatsApp or the portal.

  • Waybills with verification codes
  • Proof of delivery: code, signature, photo
  • Customer status updates by WhatsApp
  • Tracking page for recipients

Costs and billing per job

Driver expenses (fuel, tolls, repairs) are submitted with receipts and approved by amount. Invoices per job or per customer per month, with reminders and online payment. Job profitability compares revenue with allocated costs.

  • Expense approvals from the manager's phone
  • Per-job and monthly invoicing
  • Job profitability reports
  • GPS tracking planned with the mobile app

What you get

Fewer disputes
Verified waybills and proof of delivery.
Faster dispatch
One queue, one assignment, one update channel.
Profit per job
Revenue and costs on the same record.

Features this setup leans on

  • Order Management

    Process, fulfil, deliver and return orders from every channel in one queue with a customer-visible timeline.

    Free plan and above

  • Supply Chain Management

    Suppliers, procurement, logistics and delivery tracking connected from purchase to customer doorstep.

    Business and above

  • Custom Objects & Build Your Own Tools

    Create your own record types, fields, forms and views (properties, vehicles, students, assets) without a developer.

    Growth and above

  • WhatsApp Inbox & AI Auto-Reply

    A shared team inbox for your business WhatsApp number with an AI assistant trained on your business.

    Free plan and above

  • Expense Management

    Capture expenses with receipts, route them for approval and see spending by category and department.

    Free plan and above

  • Invoicing

    Professional invoices and quotations with hosted payment pages, reminders and recurring billing.

    Free plan and above

  • Approval Workflows

    Require authorisation for purchases, expenses, discounts, refunds and campaigns, with a full decision record.

    Growth and above

  • Mobile Access

    Run the business from a phone: approvals, orders, WhatsApp inbox, expenses and the assistant.

    Free plan and above

  • Customer & Supplier Portals

    Customers see orders, invoices and tickets; suppliers confirm orders, without a KztOne login.

    Business and above

Workflows switched on for you

Each one is a When, If, Then rule you can read, test and edit. They start paused until you turn them on.

  • Online order → WhatsApp confirmation + packing task

    When an order comes in online, on WhatsApp or from a marketplace, confirm it to the customer on WhatsApp and create a task to pack it.

    When order created · 2 actions

  • Large expense → tell the owner + review task

    When an expense of ₦100,000 or more is submitted, tell the owner and create a review task. (The expense itself still waits for its normal approval.)

    When expense submitted · 2 actions

  • Invoice overdue → reminder + tell the owner

    When an invoice becomes overdue, send the customer a polite reminder with the pay link (email and WhatsApp) and tell the owner.

    When invoice overdue · 2 actions

  • Connected app stops syncing → alert + fix task

    When a connected store or app fails to sync, tell the admins in plain words and create a task to fix it.

    When integration sync failed · 2 actions

Questions

Does KztOne track vehicles by GPS?
Live GPS tracking is planned alongside the mobile app. Today, drivers update stages and capture proof of delivery from their phones.
Can customers track their delivery?
Yes. Stage updates go to the customer on WhatsApp, and the customer portal (Business and above) shows live status.
Can I use KztOne for equipment rental and delivery?
Yes. Rental items are products with availability per date, jobs are orders with delivery and collection stages, and invoices bill the rental period.
Which plan fits a courier company with 20 riders?
Business: 30 users including riders, approvals, portals and 5,000 WhatsApp conversations for customer updates.

See it with your own data

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