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Platform · Notifications & Alerts

The right person hears about the right problem, on the channel they read

KztOne's notification centre collects alerts from every module and delivers them in-app, by email or by WhatsApp according to each person's role and preferences.

Included in
Starter and above
Status
Available now
Module
Platform
Trial
Included in the 7-day trial
Illustration of the WhatsApp Mark shared inbox with customer context and an AI-drafted reply

Alerts from everywhere

Low stock, new orders, payments received, invoices overdue, approvals pending, tasks due, leads unanswered, syncs failed, AI credits running low.

  • Stock, sales, finance, CRM and system alerts
  • Severity levels
  • Grouped digests to avoid noise

Routed by role

Inventory alerts go to the inventory manager, approvals to the approver, failed syncs to the admin. Each person chooses which channels to receive on.

  • Role-based routing
  • Per-user channel preferences
  • Quiet hours

Actionable

Notifications carry a link and, where possible, an action: approve, assign, retry, send reminder.

  • One-tap actions
  • Read state synced across devices
  • History in the notification centre

What you get

Nothing missed
Important events reach someone who can act.
Less noise
Digests and routing keep alerts relevant.
Faster action
Act from the notification itself.

Questions

Do WhatsApp alerts use my conversation allowance?
Alerts to your own staff on WhatsApp use utility conversations under your plan's allowance. In-app and email alerts are free.
Can I set my own alert rules?
Yes. Any workflow can notify a user or role, so custom alerts are a When, If, Then rule away.
Are notifications available on Free?
In-app and email notifications are on every plan. WhatsApp delivery and role routing are on Starter and above.
Which KztOne plan includes notifications & alerts?
Notifications & Alerts is included in the Starter plan and above. Every new workspace gets a 7-day trial of the full platform, so you can try it before choosing a plan.

See it with your own data

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