Platform · Customer & Supplier Portals
Fewer 'can you send me' emails
A branded portal where customers check order status, download invoices, pay balances and raise support requests, and where suppliers confirm purchase orders and delivery dates.
- Included in
- Business and above
- Status
- Available now
- Module
- Platform
- Trial
- Included in the 7-day trial
Customer portal
Customers log in with a magic link and see their orders with delivery tracking, invoices with Pay now, statements, quotations to accept and tickets.
- Order tracking and history
- Invoices, statements and payment
- Quotation acceptance and support requests
Supplier portal
Suppliers see purchase orders addressed to them, confirm quantities and dates, and upload their invoice for matching.
- Purchase order confirmation
- Delivery date updates
- Invoice upload
Yours, not ours
The portal uses your logo and colours, lives on your subdomain, and respects what each customer may see.
- Branding and custom subdomain
- Per-customer visibility
- Activity logged on the customer record
What you get
- Less admin
- Customers and suppliers help themselves.
- Faster payment
- Balances and Pay now are always a click away.
- Fewer errors
- Suppliers confirm the details themselves.
Questions
- Do customers need to create accounts?
- No. They receive a secure link by email or WhatsApp that signs them in.
- Can I control what each customer sees?
- Yes. Portal features are switched on per workspace and can be limited per customer.
- Is the portal mobile-friendly?
- Yes. It is responsive and works in any browser.
- Which KztOne plan includes customer & supplier portals?
- Customer & Supplier Portals is included in the Business plan and above. Every new workspace gets a 7-day trial of the full platform, so you can try it before choosing a plan.
Related
Order Management
Manage website, WhatsApp and walk-in orders in one queue. Fulfilment stages, delivery tracking, returns and automatic customer updates. Start free.
Invoicing
Create branded invoices and quotations, send them by email or WhatsApp, get paid online via Paystack or Stripe, and let reminders chase late payers.
Purchase Management
Raise purchase orders, route them for approval, receive goods into stock and track supplier performance. Procurement that connects to inventory and finance.
Customer Support Tickets
Turn WhatsApp messages, emails and portal requests into tickets with owners, priorities and response targets. Support history lives on the customer record.
See it with your own data
Create a workspace, import your records and try every feature free for 7 days.